Localization jobs

Network Engineer role at TransPerfect (a localization services company) responsible for designing, implementing, maintaining, and supporting network infrastructure. This is a core IT/infrastructure role, not a localization-specific position.

Bilingual Customer Service Representative at TransPerfect Connect (interpreting/language services division) handling financial/banking customer inquiries in a call center environment. Entry-level, full-time, in-person role in Santo Domingo requiring 1+ year financial customer service and call center experience.

Entry-level bilingual customer service representative at TransPerfect (LSP/localization vendor) handling inbound calls and emails for warranty and service contract inquiries. Requires English/Spanish proficiency and customer service experience. Full-time, onsite in Santo Domingo, Dominican Republic.

Bilingual (English/Spanish) customer service representative at TransPerfect's Santo Domingo office. Handles inbound calls and emails for warranty/service contract claims, performs basic troubleshooting, and manages customer inquiries. Entry-level, full-time, onsite role requiring high school diploma and 1+ year call center experience.

Quality Assurance Analyst at TransPerfect (LSP), a localization-native company. Entry-level QA role in a BPO setting in Santo Domingo, Dominican Republic. Focus on testing in a fast-paced, agile environment with emphasis on problem-solving and English communication skills.

Senior Quality Analyst at TransPerfect BPO in Dominican Republic. Leads QA auditing efforts for customer interactions (calls, chats, emails), mentors junior analysts, develops QA policies, and drives performance improvements through calibration sessions and coaching. This is a general BPO quality assurance role, not specific to localization or language services.

HR Manager at TransPerfect Connect (a localization-native company providing global contact centers, BPO, and remote interpretation services) managing an HR team at the Dominican Republic contact center. Responsible for employee lifecycle management, compliance with local labor laws, employee relations, payroll oversight, training delivery, and government/legal liaison. Requires 5+ years HR experience with 3+ years managing HR professionals, bilingual English/Spanish capability, and preferably Workday experience.

Payroll & HR Specialist at TransPerfect Connect (a localization-native company providing global contact centers, BPO, and interpretation services). Responsible for payroll processing for Dominican Republic and Costa Rica locations, supporting the employee lifecycle, benefits administration, HRIS management, and coordination with finance and payroll departments.